For conflict mediation to be successful, both parties must want to settle their disagreement before it develops into a larger one. This means that disputants may have to compromise or set aside some of their personal interests. One of the mediator’s biggest challenges, therefore, is to separate the disputants’ real interests from their stated positions. While a person may claim to want what’s best for his or her school, his or her judgment may be clouded by other factors, such as ego, reputation among peers, or potential financial benefits.

Mediators must also work hard to avoid getting sidetracked. The positions of the disputants should not get in the way of developing a reasonable solution. If disputants are not encouraged to reveal and discuss their real interests, any agreement they reach will be built on shaky ground.

Youth in Action Bulletin

March 2000     Number 15