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Conclusion

As reflected by the discussion above, workload measurement skills need to be sharpened to maximize society's return on its investment in juvenile court resources, but prior experience teaches that this is neither a short road nor one without abrupt turns. New Federal and State mandates are sprouting daily. Any approach used to measure workload must—above all—be flexible.

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Workload Measurement for Juvenile Justice System Personnel: Practices and NeedsJAIBG Bulletin   ·  November 1999